Possible assistance
Direct repair discount
Eligible repairs may qualify for a discount applied directly by Orlando Auto Body. A service advisor will confirm the current offer and amount.
A clearer way forward
Don’t let the deductible keep your car off the road.
Before you delay a needed repair, call us. A service advisor will check what assistance is currently available and help you understand your options without making promises your claim cannot support.
Assistance changes regularly and not everyone qualifies. A quick call gives you the most accurate answer.
Auto Body & Collision Repair Specialists
Mesa, Scottsdale & Gilbert
38+
Years Serving AZ
3
Valley Locations
4.7★
Google Rating
I-CAR Gold Certified
Start with the real numbers
Know what may apply before you commit.
Your deductible comes from your insurance policy. Depending on your claim and repair, a direct repair discount may be available, or you may choose to apply separately for third-party financing. We’ll confirm what applies before you authorize repairs.
Claim eligibility
First-party claims only
The direct-discount offer is limited to qualifying claims under your own policy and is not available when another party was at fault.
Offers may change or be discontinued at any time. Promotional offers cannot be combined; only one promotion may be applied per repair.
Two possible paths
Choose the next step that fits your situation.
Start with a call to Orlando. Depending on eligibility, you may use a current direct-discount offer or apply separately for third-party financing. The two options cannot be combined.
Orlando Auto Body
Check current shop assistance
A service advisor can explain the direct repair discount currently offered, whether your first-party claim qualifies, and what you would remain responsible for before work begins.
- For qualifying first-party claims only
- Not available when another party was at fault
- Current availability confirmed by the shop
- Your responsibility explained before authorization
Third-party option
Explore financing separately
Snap Finance offers its own application experience. Approval, product availability, payment schedule, costs, and other terms are determined by Snap—not Orlando Auto Body.
- External application on Snap’s website
- Review all disclosures before agreeing
- Confirm its use for your repair with the shop
Before you call
Helpful information to have nearby.
- Your insurance company and claim number
- Your policy deductible, if known
- Vehicle year, make, and model
- Where the vehicle is located now
Know before you choose
Questions worth asking before the repair.
How can you help with my deductible?
Depending on your repair, you may qualify for a direct repair discount or choose to apply separately for third-party financing. The direct-discount offer is limited to qualifying first-party claims under your own policy and is not available when another party was at fault. Offers may change or end at any time. Promotions cannot be combined; only one promotion may be applied per repair. Call a location and a service advisor will explain what is currently available.
Will I pay more if I choose Orlando?
We review the repair plan, insurer estimate, and known customer responsibility before authorized work begins. Coverage, policy terms, the deductible, customer-authorized additions, parts choices, and unresolved rate or procedure differences can affect what a customer owes. We explain those items before you authorize them rather than promising that every claim has the same outcome.
Do you offer free estimates and towing?
Yes — estimates are always free, and we can arrange towing to get your vehicle to the shop. You can request an estimate by phone, in person at any location, or through our online photo estimate: upload pictures of the damage and the nearest Orlando Auto Body team will follow up quickly.
Is financing the same as deductible assistance?
No. Shop assistance and third-party financing are separate options. Financing requires its own application and approval, and the provider controls the available products, costs, and terms. Call Orlando Auto Body first so a service advisor can explain the paths that may fit your repair.
Choose your shop
Call a service advisor and get an answer you can use.
Choose the shop nearest you. We’ll check what is current and explain the next step for your repair.
Scottsdale
3005 N 71st St
Scottsdale, AZ 85251
- Hours
- Mon–Fri 8am–5pm
- Nearby
- Near Old Town Scottsdale, Arcadia, McCormick Ranch, and the Loop 101.
- Visit
- Walk-ins welcome during business hours; after-hours key drop available.
Mesa
1007 S Center Street
Mesa, AZ 85210
- Hours
- Mon–Fri 8am–5pm
- Nearby
- Just south of Downtown Mesa, with easy access from US-60 and Loop 202.
- Visit
- Walk-ins welcome during business hours; after-hours key drop available.
Gilbert
3055 E Williams Field Rd
Gilbert, AZ 85295
- Hours
- Mon–Fri 8am–5pm
- Nearby
- On Williams Field Road near SanTan Village, Power Ranch, and Loop 202.
- Visit
- Walk-ins welcome during business hours; after-hours key drop available.
Direct repair discounts are available only on qualifying first-party claims and are not available when another party was at fault. Offers may be changed or discontinued at any time. Promotional offers cannot be combined; only one promotion may be applied per repair. Third-party financing is separate and subject to the provider’s application, approval, disclosures, and terms.